Service British Columbia has a national reputation for providing Excellent Service to British Columbians, routinely achieving scores of over 90% in client satisfaction.
This session will focus on how Service BC and the Ministry of Citizen Services navigate the challenges of delivering service excellence during the pandemic.
Join this exclusive virtual event to meet our great panels, Beverly Dicks, Assistant Deputy Minister, Service BC, and Carol Prest, Executive Director, and Registrar of BC Registries and Online Services, and moderator Dr. Faye Schmidt, a CEO and Senior Consultant with over 30 years of experience advising governments at all levels across Canada and internationally.
Register now for this exclusive livestream - spaces are limited!
http://www.ipac-victoria.ca/delivering-service-excellence...
Date: Wednesday, March 23, 2022
Time: 12PM PST
Location: Zoom
Cost: Free to attend, registration required